Find Your Answers Here
Portable Power Station
Expandable Battery
Solar Panel
Dabbsson APP
Error Code Solutions
Portable Power Station
How to use Dabbsson Power Station's EPS function?
When a power outage occurs, Dabbsson EPS automatically switches to battery power within 15ms to keep your appliance running.
Simply connect the Dabbsson power station to a wall outlet, then plug in the appliance you want to protect. Enable standby mode and set the power station's AC timeout to 'Never' in the Dabbsson App to ensure it's always on.
In this setup, the power station operates in pass-through mode, allowing grid power to flow through to the appliance. If the grid power fails, it seamlessly switches to battery power within 15ms to keep your protected appliances always on.
Simply connect the Dabbsson power station to a wall outlet, then plug in the appliance you want to protect. Enable standby mode and set the power station's AC timeout to 'Never' in the Dabbsson App to ensure it's always on.
In this setup, the power station operates in pass-through mode, allowing grid power to flow through to the appliance. If the grid power fails, it seamlessly switches to battery power within 15ms to keep your protected appliances always on.
Can I use EPS mode all the time?
Yes, you can. If your power station is always in EPS mode and operating at nearly 100% power capacity, you need to discharge the battery to 30% and recharge it every 30 days to optimize battery lifespan.
How to store and maintain Dabbsson power station?
1. To make the most use of the battery life, we recommend using the portable power station in an environment of 20℃ to 30℃ and keep it away from water and heating source.
2. For long-term storage, discharge the battery to 30% and recharge it to 60% every three months.
3. For safety reasons, Dabbsson power station should be store in a dry environment and the temperature should be between 45℃ and -10℃.
2. For long-term storage, discharge the battery to 30% and recharge it to 60% every three months.
3. For safety reasons, Dabbsson power station should be store in a dry environment and the temperature should be between 45℃ and -10℃.
What's the Dabbsson power station battery lifespan?
Using EV Semi-solid LiFePO4 battery, Dabbsson power station is rated to have 4000 + 500 (extra cycles with BMS) before the capacity drop to 80%+ (Tested in lab under 25℃ environment).
How to connect Dabbsson power station to the app?
First, download Dabbsson App from the app store or Dabbsson official website. Then connect your phone to home Wi-Fi and turn on the bluetooth. After that, you can choose to search the nearby Dabbsson devices or add specific device manually according to the steps.
How do I uptade the firmware?
First, connect your Dabbsson power station to the app and ensure the network is working. Then, go to the firmware section in the power station settings within the app to check for updates and follow the steps to complete the process.
How to use the Power Boost Mode?
The power boost mode is on by default. Use the app to turn the Power Boost mode on/off. (Except for DBS3500)
Power boost is most suitable for powering heating appliances and non-sensitive appliances. To confirm whether the device is compatible with power boost, please refer to the actual test.
Power boost is most suitable for powering heating appliances and non-sensitive appliances. To confirm whether the device is compatible with power boost, please refer to the actual test.
How to switch between 50Hz/60Hz?
Dabbsson portable power station automatically adapts to 50/60Hz. Turn off the power station and charge it using a AC wall outlet for 1 minute, the frequency of the power station will automatically switch to the same frequency as the charging power.
Can I use the power staiton while charging with solar panel at the same time?
Yes, you can.
Will Dabbsson power station stop charging when reaching 100%?
Yes, the power station will automatically stop charging once it reaches 100%.
Can I connect a transfer switch to Dabbsson power station?
Yes, you can. (Note: The installation of the transfer switch must be conducted by or under the supervision of a qualified electrician.)
Can Dabbsson power station be charged with solar panel and AC power at the same time?
Yes, all of the Dabbsson power stations can support simultaneous AC and solar charging. (Solar charging is prioritized in this case.)
What's parallel connection between two Dabbsson power station?
Dabbsson power station that are the same model can be connected together with Dabbsson parallel connector to double it's capacity and output power.
2x DBS2300 Plus: 4200W
2x DBS1300: 2300W
2x DBS3500: 240V,7000W
2x DBS1000 Pro: 3800W
2x DBS1400 Pro: 4600W
2x DBS2100 Pro: 4600W
2x DBS2300 Plus: 4200W
2x DBS1300: 2300W
2x DBS3500: 240V,7000W
2x DBS1000 Pro: 3800W
2x DBS1400 Pro: 4600W
2x DBS2100 Pro: 4600W
Will AC charging and solar charging automatically start the power station?
Yes, when the power station senses that there is AC or solar charging coming in, it will automatically start.
How to hold a charge for longer than 3 months?
To prevent unnecessary power loss, it is crucial to completely turn off the power station when it is not in service (not supplying power to household appliances). When you press the power switch (main button in the central front of the power station), the LCD display will sleep yet the power station is not yet turned off. In that scenario, you will see power switch slowly flashing to indicate that the power station is not yet turned off. To turn off the power station completely, you need to remove all the input power sources (including AC charging cable, solar panel and car cigarette lighter) first. Then hold the power switch for 3-5 seconds till you see OFF icon popping up on the LCD display. After the OFF icon disappears, the power switch will no longer flash. The power station is completely turned off and it can hold current charge (battery percentage) for more than 3 months.
What's ECO Mode and standby mode?
Your DABBSSON device is defaulted to be ECO mode which will automatically turn it off in 2 hours when there is no loading appliances or the loading appliances consume less than 20 Watt. So that your DABBSSON device won't lose much battery power in case you forget to turn it off completely. The opposite mode is STANDBY, which can be set in the energy-saving mode of DABBSSON app. In STANDBY mode, your DABBSSON device won't be automatically turned off even if no appliances are loaded.
Expandable Battery
How to connect an expandable battery to a power station?
1. Connect them while they are both shut off.
2. You should first connect the cable to the power station and then to the expandable battery.
2. You should first connect the cable to the power station and then to the expandable battery.
What is the expandable battery compatibility?
DBS1700B is used with DBS1300.
DBS3000B is used with DBS2300/DBS2300 Plus.
DBS5300B is used with DBS3500.
DBS2000B, DBS2100B can be used with DBS1000 Pro/DBS1400 Pro/DBS2100 Pro.
DBS3000B is used with DBS2300/DBS2300 Plus.
DBS5300B is used with DBS3500.
DBS2000B, DBS2100B can be used with DBS1000 Pro/DBS1400 Pro/DBS2100 Pro.
How many expandable batteries can be connected to one portable power station?
Maximum 2 expandable batteries can be connected to one portable power station.
How do I clean expandable batteries or power stations?
Please gently wipe them with a dry, soft, clean cloth or paper towel.
How does the DBS2000B expandable battery boost the AC output and charging speed of the DBS1000 Pro?
The DBS1000 Pro by itself has a 2000W AC output and a maximum 1200W AC charging speed. When it is connected to the DBS2000B, the AC output is boosted to 2400W and the AC charging speed is boosted to 1800W.
Solar Panel
What's the difference between series and parallel connection of solar panels？
In series connection, the voltage of each panel adds up while the current remains the same.
In parallel connection, the current of each panel adds up while the voltage remains the same.
In parallel connection, the current of each panel adds up while the voltage remains the same.
What should be noted when using solar panels?
Solar panels are sensitive to sunlight. Even slight obstructions can affect their power generation efficiency. Solar panels must not be partially shaded, especially for extended periods. Otherwise, the current path may be interrupted, and the solar panels could be partially damaged. Solar panels must be exposed to ample sunlight to avoid shading.
Do solar panels need to be cleaned regularly?
Yes, when solar panels are used outdoors for an extended period, their surfaces can accumulate a significant amount of dust and debris, blocking light and reducing output. Regular cleaning helps keep the surface of the solar panels clean and unobstructed, maintaining high output. However, when cleaning, soft materials should be used to wipe the surface, and care should be taken not to use hard materials that could scratch the panels. This can help prevent output from being affected.
What's the clicking sound from power station when solar charging at early morning or late afternoon?
When the light is dim, the relay in the portable power station will make a clicking sound as the output from the solar panels is continuously tracked. When the light is at normal level, the portable power station does not make this 'clicking' sound. (Note: this sound will not affect power staiton's lifespan)
Dabbsson APP
How do I add a power station on the app?
1. To use the app to add our power station, your smartphone must first be connected to the home 2.4G Wi-Fi. 5G Wi-Fi is not available.
2. Additionally, please enable location permissions and local network permissions for the 'Dabbsson' app in your smartphone settings.
3. Turn on Wi-Fi and Bluetooth on your smartphone.
4. When adding the power station to the app for the first time, simply connect your smartphone to the home Wi-Fi and turn on Bluetooth. After that, you can search nearby Dabbsson device and connect them with ease. If you successfully add it for the first time, you can now remotely control the power station using your smartphone via Wi-Fi or Bluetooth.
5. When entering the Wi-Fi password in the app, the password is your home Wi-Fi password.
2. Additionally, please enable location permissions and local network permissions for the 'Dabbsson' app in your smartphone settings.
3. Turn on Wi-Fi and Bluetooth on your smartphone.
4. When adding the power station to the app for the first time, simply connect your smartphone to the home Wi-Fi and turn on Bluetooth. After that, you can search nearby Dabbsson device and connect them with ease. If you successfully add it for the first time, you can now remotely control the power station using your smartphone via Wi-Fi or Bluetooth.
5. When entering the Wi-Fi password in the app, the password is your home Wi-Fi password.
How to register an account on Dabbsson App?
1. After entering your email address and password, please press the button to send the authentication code.
2. Go to the email you entered earlier and look for the authentication code that was sent. Please note that the authentication code may have been sent to your spam folder.
3. Once you find the authentication code, return to the new registration screen, enter the authentication code, and press 'Register.' The authentication code can be verified using the email address you entered on the registration screen. If you do not receive the authentication code email, please check your trash or spam folder. We recommend registering with an email address from providers like Gmail or Yahoo.
3. Once you find the authentication code, return to the new registration screen, enter the authentication code, and press 'Register.' The authentication code can be verified using the email address you entered on the registration screen. If you do not receive the authentication code email, please check your trash or spam folder. We recommend registering with an email address from providers like Gmail or Yahoo.
Error Code Solutions
What should you do when you encounter an error code? (If the problem is not resolved, please contact support@dabbsson.com.)
| Error Code | Cause | Solution |
| E00 | PD malfunction |
|
| E01 | PD communication error | |
| E02 | PD communication error | |
| E03 | Ambient temperature is abnormal | |
| E04 | USB output error |
|
| E05 | USB voltage error | |
| E06 | DC 12V output error |
|
| E07 | DC 12V voltage error | |
| E08 | DC 24V output error |
|
| E09 | DC 24V voltage error | |
| E0A | Fan error |
|
| E20 | Pack error |
|
| E21 | PACK high temperature |
|
| E22 | PACK low temperature |
|
| E40 | Inverter error |
|
| E41 | Inverter temperature too high |
|
| E42 | Inverter DC side overvoltage |
|
| E43 | Inverter DC side undervoltage | |
| E44 | Inverter DC side overcurrent | |
| E45 | Utility power voltage anomaly |
|
| E46 | Utility power frequency anomaly | |
| E47 | Inverter output voltage anomaly |
|
| E48 | Inverter output short circuit | |
| E49 | Inverter output overload | |
| E4A | Inverter parallel connection fault | |
| E60 | Solar MPPT error |
|
| E61 | Solar input overvoltage | |
| E62 | Solar input overcurrent |
|
| E63 | Solar controller board high temperature |
|
